Contact FedEx and provide the tracking number to redirect the package or arrange for a pickup. It is important to take immediate action to ensure safe delivery of the package.
Failing to do so can cause delays, inconvenience, or even loss of package. We discuss what you can do with a FedEx package meant for the previous resident.
This article will guide you on how to contact FedEx, provide the tracking number, and redirect the package to ensure hassle-free delivery.
Understanding The Issue
Have you ever received a FedEx package at home addressed to someone who doesn’t live there anymore? It’s a common situation that can be confusing for some people.
But don’t worry, we are here to help you. In this section, we’ll explain the key points of the issue and what to do.
Why You May Receive A Package Intended For The Previous Resident
It’s not surprising to receive a package intended for the previous resident. Here are some common reasons why it happens:
- The previous resident has not updated their address with the sender.
- The sender has the old address on file and didn’t realize the previous resident has moved.
- The previous resident intentionally left their address on file with the sender for future delivery.
The Importance Of Acting Fast When You Receive A Package
When you receive a package intended for the previous resident, it’s important to act fast. Here’s why:
- The package may contain important or time-sensitive information that needs immediate attention.
- The sender may require confirmation of delivery to complete an order or process a refund.
- Holding onto someone else’s package might be illegal (depending on the package’s content), so it’s crucial to take action.
Legal Obligations Regarding Packages Intended For The Previous Resident
According to the law, when you receive a package intended for the previous resident, you have no legal obligation to return it or forward it to the intended recipient. However, it’s always good to help others and follow a few tips:
- If you know the previous resident’s new address, you can forward the package to them.
- If you don’t know where the previous resident lives, contact the sender and let them know that the package was sent to the wrong address. They might have other options to locate the correct recipient.
- If the package contains personal or confidential information, it’s safer to return the package to the sender.
Steps To Take When You Receive A FedEx Package For The Previous Resident
So, you received a FedEx package that’s addressed to the previous resident? No worries, we’ve got you covered! Follow these simple steps to offer the best assistance possible.
Contact The Sender
The first and foremost step would be to contact the sender. You can easily find the sender’s details on the shipping label.
Get in touch with them and ask for their preferred course of action regarding the misdelivered package. They might ask you to return the package, keep it or even discard it.
Hence, it’s crucial to have their guidance to avoid any complications.
Contact FedEx
If you are unable to get in touch with the sender, or they don’t have any specific instructions, then contact FedEx next. You can get in touch with them through their customer service number, which is easily available on their official website.
Share the tracking number and the package details with them, and they will guide you with the next steps that you can take.
Notify The Previous Resident Or The Sender
Lastly, to clear up any confusion and ensure that the package reaches the correct recipient, you can notify the previous resident or the sender about the situation.
The previous resident may ask you to reroute it to their new address, or you can simply return the package on the sender’s advice.
Frequently Asked Questions On What To Do With FedEx Package For Previous Resident
How Can I Find The Previous Resident’S Contact Information?
Unfortunately, FedEx cannot provide previous residents’ contact information due to privacy concerns.
What Should I Do If I Received A FedEx Package For The Previous Resident?
Contact FedEx customer service to report the situation and inquire about returning the package.
Can I Open The Package If It’S Addressed To The Previous Resident?
No, it’s illegal to open someone else’s mail, including packages addressed to previous residents.
What Happens If I Don’t Return The Package To FedEx?
Not returning a misdelivered package could result in legal action, fines, and criminal charges.
Conclusion
Stuck with a FedEx package for a previous resident? Don’t stress. Just mark it as ‘return to sender’ and drop it off at your nearest FedEx office.
They’ll handle the rest. Remember, it’s not just about responsibility, but your helping hand can bring someone’s important mail to their doorstep.
Reference
https://www.fedex.com/en-ca/contact-us/faq/claims-and-issues/package-not-mine.html
